The Banka Promise

THE BANKA PROMISE

This is our open promise for our customers which we have kept for 40+ years and we intend to keep it forever.

BANKA – All Gear Lathe Machine We give Free Installation on all orders from any city of India.

Our Installations team came to your premises and install our machine and give training and operation demo.

Our service engineer will visit your premises within 30 days after the machine delivery.
As our machine is plug & play, Customer can start the machine himself if something happens wrong before our visit we take full responsibility.
we can give installation guide over the phone if you insist.

Reverse Transport charges and full refund will be issued by us in 3 days as soon as returned machine reaches our premises in its best condition.

Customers can Return our machines in 15 Days of Installation. We don’t ask you a single question if you ask for refund.
Reverse Transport charges and FULL REFUND will be issued by us in 3 days as soon as returned machine dispatched from your premises in its best condition.
You have to just pay for Loading & Unloading charges while returning machine.
At the time of returning machine, you should pack the machine as per our packing list only.

BANKA – All GEAR LATHE MACHINES Banka Machine offer FREE TRANSPORTATION at any city in India.

However BANKA reverse the right to change this policy for some deeper regions of India.

We are fully responsible for the damage while transportation. You have to just send us the photos of damage parts.
Customer’s support is essential while shipping the machine in some deeper region
Local taxes like octroi and other charges will be payable by customers.

BANKA – All GEAR LATHE MACHINES

Our Lathe Machine customers do not have to worry about after sales support as Banka will give 2 Visits in a year.

You can get support for Lathe Machine maintenance, spare part services, performance improvement.

Our service engineer will visit your premises 2 times in a year (As per our schedule)
One most advantage, you will also get the spares and parts free within 48 working hours by reputed courier service.

Our Lathe Machine customers do not have to worry about warranty period as Banka gives 3 Years warranty.

We will provide free maintenance of any damaged machine part in warranty period.

Our 3 years warranty period include any manufacturing defect like bearing, gears, spindles, guideways etc.
Most of the times, we can solve problems through Videos, Voice, Photos etc.
Accessories are not considered in warranty period.
In case of any breakdown in the machine, our service engineer will visit your premises within 48 hours.
We use reputed courier service and also we will confirm by telephonic for the delivery.
In case of accident done by the operator, service will be chargeable.

BANKA – All GEAR LATHE MACHINES

Time in Days	*Refundable (e.g Your Invoice “Without GST” ₹1,00,000)
1 to 15	1,00,000/- (100%)
16 to 365 (1st Year)	75,000/- (75%)
376 to 730 (2nd Year)	55,000/- (55%)
731 to 1095 (3rd Year)	35,000/- (35%)
1095 to Lifetime	15,000/- (15%)
* The condition of the machine will be determinate by the BANKA.