You can return your lathe machine order in 24 hours once shipment reached your premises. When you are returning your order, you only are responsible for the actual return charges. Refunds will only issue to the original credit card that you used while placing your order.
When you place the order immediately, you will receive an order confirmation through e-mail. It meant that we had received your order in our system and pre-authorized your credit card for the purchase. When we receive your order, automatically we reach out to our suppliers to confirm that the items are available for immediate shipment or not. If your item is on backorder or unavailable, we will avoid the pre-authorization and the same we reach out to you via e-mail. If your item) are available for immediate shipment (within ten business days) we will process the charges and submit the order for further process.
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours after your shipment leaves our warehouse. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at [email protected]
Please inspect the packaging of your item(s) after order received. If you notice any damage, you should make the note. If your item(s) arrived with damage, please send photos to [email protected]. We assure we will process an insurance claim on your behalf.