“As per the syllabus of ITI Colleges In December-2014, we have decided to purchase 2 lathe machine. We contacted BANKA Machine and received quotations from them. We have found it satisfactorily and like their services. So that we have ordered 2 Lathe Machine- BANKA 34-750.
In a journey, we have received both the machine. When we see the machines, one machine reached safe and without any damage, while another machine we received was fully damaged in transportation. We shocked and confused after received such damaged machine.
Immediately we contacted Banka Machine care department and send the damaged machine photos. They positively replied us and told to not worrying about the same and told us that they will replace it with a new machine. They had done as they committed to us.
But if we purchased a machine from other suppliers and machine damaged in transportation then only we have to suffer a big loss even additional transportation cost and a high risk. So we could say that Banka is not only paying transportation cost, rather they are also purchasing a big transportation risk. They can also prove it through their social reviews.
After 10 days, they inform us that they dispatched a new machine and replace an old machine. We have received a new machine safely without any damage. We are very happy with the same. Our management and principal are very happy with BANKA. We ensure that we will always recommend transportation from BANKA only.”
“I surprised when I received new machine in replacement instead of a damaged machine.”
Er. R.K. Rao
Maa Pitambara Private ITI/ITC Jhansi(U.P)
Nandan pura, Shivpuri road, J.M.K. Motors,
J.K. Hospital Ke Pichche
Ph. : 8808531344